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Mercer Family Chiropractic

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Topic

Doctor & Provider Quality

94.4% positive

Across 189 reviews of Mercer Family Chiropractic in Sarasota, FL, doctor & provider quality appears in 18 reviews (94.4% positive), from 2012-11-21 through 2026-05-30.

Key findings

  • Doctor & Provider Quality mentioned in 18 of 189 reviews (9.5%)

  • 94.4% of Doctor & Provider Quality reviews are 4 or 5 stars

  • Average rating in Doctor & Provider Quality reviews: 4.8★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    89%16 mentions

  • Technical Knowledge & Expertise

    67%12 mentions

  • Courtesy & Friendliness

    61%11 mentions

  • Communication & Updates

    50%9 mentions

  • Problem Resolution & Effectiveness

    11%2 mentions

  • Punctuality & On-Time Service

    6%1 mention

Reviews mentioning doctor & provider quality

May 7, 2026

angie patton

Dr. Mercer is the absolute best! He’s knowledgeable, explains everything and makes you feel comfortable the entire time. I recommend Dr. Mercer to anyone looking for an amazing chiropractor!!

Response from owner

Thank you for your 5-star rating. Dr. Mercer has become known by many new patients to be the go-to chiropractor in Sarasota. Your experience is a testimony that Dr. Mercer is an amazing chiropractor!

May 12, 2026

April 10, 2026

MaryAnn Molnar

Friendly staff . Great atmosphere. Dr. Mercer spent time answering all my questions and explaining everything to me. Definitely recommend to anyone

Response from owner

Thank you for your 5-star rating and recommending us to others. Dr. Mercer and the entire staff at Mercer Family Chiropractic strive to make each patient visit a positive experience. Dr. Mercer does spend time answering each and every question.

April 15, 2026

April 2, 2026

Jennie Brandt

I started going to this practice under Dr. Carle. He asked questions and was attentive. Since he sold the practice to Dr. Mercer, I feel it has become a churn and burn office. The ladies at the front desk are the absolute only reason I kept going back as long as I did. You go in and fill out a computer screen giving a basic description of your issues! Then go in and get an adjustment. When in the room with Dr. Mercer, he barely asks any questions to narrow down what is going on. I have fibromyalgia and my issues change almost daily, but I got the exact same adjustment every time I went in. To the point that I knew when to be in what position. I've been going to chiropractors for over 20yrs and grew up in the capital of chiropractics. The lack of interest in you actually feeling better is alarming. The front end cares more about you than the doctor! He also took all of the Bible decorating down and made it a boring generic office! It was nice going in and seeing the animals and different rooms with god's different creations!

Response from owner

Thank you for your feedback. We are glad to hear you had a positive experience with the front desk staff. That said, we respectfully disagree with several of your characterizations. Dr. Mercer strives to deliver high quality care for all of his patients, and we are very sorry that you feel like your experience did not reflect this. However, to say that he has "lack of interest in you feeling better," is simply not true. We are taken back by that statement and do not appreciate false information being posted about the office. As for the renovations of the office, that is something Dr. Carle initiated and supported. Our office decor may have been updated, but our core values do not change. We follow a high standard of care here at Mercer Family Chiropractic. Since the transition in ownership, our clinical approach has remained focused on delivering efficient, consistent, and results oriented care. While our systems and workflow may be more streamlined than what you were previously accustomed to, that is intentional and designed to serve patients effectively without unnecessary delays. We take patient feedback very seriously, but we also stand confidently behind the quality, integrity, and intent of the care we provide. Give us a call if you would like to discuss your concerns further. God Bless!

April 7, 2026

March 25, 2026

Steve McGarry

I was very pleased with the attention to detail and the therapy plan specifically designed for my issues. I felt the whole process was individually designed towards me.

Response from owner

Thank you for your 5-star review. Dr. Mercer and Staff strive for attention to detail. Happy to hear you are pleased with your therapy, which was individually designed especially for for issues.

June 26, 2025

December 5, 2025

Zelda Walker

The staff was friendly and professional. The appointment time had 0 waiting. Dr. Mercer reviewed my MRI and then gave me tens therapy followed by a spinal adjustment. I appreciated all the above! This office makes a nice place to continue wellness practice for a burst fractured, L1 vertebrae.

Response from owner

Thank you for your positive comments. Dr. Mercer and the entire staff at Mercer Family Chiropractic strive to maintain a professional status in the office, while exhibiting a caring, friendly attitude with each of our patients.

December 5, 2025

November 5, 2025

Pam Ierulli

Excellent care. Dr Mercer listens and wants to help. Staff is great

Response from owner

Thank you for giving Mercer Family Chiropractic a 5-star review rating. Dr. Mercer is very attentive to each patient. He listens and answers all questions and will give a treatment plan suited to the patient. The staff is caring and dedicated to making our patients feel at home while being treated at Mercer Family Chiropractic.

November 6, 2025

September 19, 2025

G. Marc Klothakis

Very friendly and informative

Response from owner

Thank you for your amazing 5-star rating review. Dr. Mercer does takes time with each patient making sure that all their questions are answered and that they understand their health issue and their treatment plan. The staff enjoys the work they do at Mercer Family Chiropractic and it reflects in their friendly attitudes with patients.

September 19, 2025

July 29, 2025

David H

Highly recommend visiting Dr. Mercer and his lovely staff. Everyone was very friendly and accommodating. Dr. Mercer was efficient and extremely knowledgeable.

Response from owner

Thank you for your 5-star rating. We appreciate your positive comments and recommendation inviting others to visit Mercer Family Chiropractic. Dr. Mercer gives special attention to each patient which allows the best individual treatment plan.

August 5, 2025

June 5, 2025

Brooks Larkin

As a strongman competitor and former Division I football player, I have a hard time finding professionals with the strength and knowledge to meet my needs. Ben is one of the few chiropractors able to adjust me properly. Highly recommended!

Response from owner

Thank you for taking time to give Dr. Ben a 5-star review. We are certainly glad to hear that an athlete like yourself received an adjustment with strength to meet your needs. We are looking forward to having you back at Mercer Family Chiropractic.

June 6, 2025

April 18, 2025

Sheila Bissett

Ben has helped my neck is feeling much better . He’s thorough in diagnosis and intelligence in treating. Highly recommend

Response from owner

Sheila we are so ecstatic to hear your neck pain has improved! Thank you for entrusting us with your care.

April 21, 2025

April 4, 2025

Leonard Mercer

Professional, friendly, excellent results, great experience. Dr. Mercer is a third generation clinical practitioner and demonstrates the skills necessary for successful outcomes.

Response from owner

Thank you for your highly complimentary review. Dr. Mercer is an example of professionalism to the entire office staff and patients are benefiting from his chiropractic skills. A testament of his good genes.

April 15, 2025

April 1, 2025

Paul Hartman

Dr. Mercer has handled my care and I appreciate that he listens to my complaints and needs, and addresses those issues happily! His manipulations are careful and painless! Don't hesitate to come to Mercer Family Chiropractic to receive good care and avail yourself to the many therapies available! Staff is always helpful too! Paul Hartman

Response from owner

Really appreciate the feedback! We are so delighted to hear that you had a great experience.

April 2, 2025

March 20, 2025

Lulu Ansbro

Mercer Family Chiropractic is the best! Dr. Mercer is very professional and is able to explain everything thoroughly - especially the benefits of pediatric chiropractic care. Dr. Mercer uses such gentle and caring techniques when treating my 18- month old son so it doesn’t scare him. Definitely the best place for anyone looking for chiropractic care!

Response from owner

Awesome, Lulu! So many don't know that Chiropractic is beneficial for the whole family. Thank you for this great review and helping us spread the word.

April 14, 2025

March 7, 2025

Daniel Bolles

Dr. Mercer is the best around. Highly recommended

Response from owner

Really appreciate the feedback! We are so delighted to hear that you had a great experience.

March 8, 2025

March 5, 2025

Jacob Freeman

I’ve been seeing Dr. Mercer for a long time for various issues, and I never have left a treatment with him feeling less than great. He always takes the time to listen and hear what I have to say and makes it known that he really cares for you and your health. I couldn’t recommend Dr. Mercer enough!

Response from owner

Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)

March 6, 2025

March 4, 2024

Sarah Fitzgibbons

My experience with this clinic is great. Both Dr. Carle and Dr. Mercer are knowledgeable, talented doctors. They are caring and are careful to explain your conditions and what treatments are appropriate. Dr. Mercer recently joined the clinic and I am impressed with him as well. I have been a chiropractic patient for over 30 years and have a great deal of experience in working with other doctors. They are excellent doctors and I recommend them strongly.

July 31, 2022

KC Hill

Dr Charles s terrific! I highly recommend him!!

December 22, 2019

Daniel Moody

I’ve been a practicing attorney for over 30 years and have worked with Dr. Carle’s office in the past. He and his office are efficient, professional and treat their patients with great care. The results are amazing as witnessed from hearing numerous patients say how Dr. Carle has helped them. I highly recommend Dr. Carle to others. Attorney Dan Moody