Topic
Patient Experience
98.7% positiveAcross 189 reviews of Mercer Family Chiropractic in Sarasota, FL, patient experience appears in 75 reviews (98.7% positive), from 2012-11-21 through 2026-05-30.
Key findings
Patient Experience mentioned in 75 of 189 reviews (39.7%)
97.3% of Patient Experience reviews are 4 or 5 stars
Average rating in Patient Experience reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
81%61 mentionsCourtesy & Friendliness
68%51 mentionsTechnical Knowledge & Expertise
47%35 mentionsCommunication & Updates
31%23 mentionsProblem Resolution & Effectiveness
24%18 mentionsScheduling & Booking Ease
15%11 mentions
Reviews mentioning patient experience
Robert Vaughan
Wonderful welcoming staff. Dr. Mercer explained everything in detail and outlined several courses of treatment for me. I felt comfortable and I was walking with less discomfort after only one adjustment. I'm looking forward to my next one!
Shirley
For years, I managed medical Offices. This medical office gets a 10+ rating. Everyone was friendly, helpful & kind. I see no improvement needed for this great doctor and office staff. Shirley Carico.🎶
Response from owner
May 19, 2026
Lilia Garcia
I had an incredible experience with Dr. Mercer! From the moment I walked in Dr. Mercer took the time to thoroughly assess my condition. I felt welcomed and at ease. The office environment is warm and professional, and the staff is friendly and attentive. I noticed a significant and a drastic reduction in my back pain. I highly recommend Dr. Mercer to anyone looking for relief and a chiropractor they can trust!
Response from owner
May 2, 2025
angie patton
Dr. Mercer is the absolute best! He’s knowledgeable, explains everything and makes you feel comfortable the entire time. I recommend Dr. Mercer to anyone looking for an amazing chiropractor!!
Response from owner
May 12, 2026
Marlene Vogt
HI I recommend Mercer Family Chiropractor service very highly. Its so refteshing to get care from Dr Mercer and his staff. They are warm kind and truly care about their patients. I look fotward to my visits as I know and have confidence my Spine issues will be better. Thank you
Response from owner
September 5, 2025
T Hargrove
Had a great experience visiting with the Mercer group, the front office ladies were welcoming and awesome. As well as Dr. Mercer. Very knowledgeable and willing to accommodate needs.
Response from owner
April 24, 2026
MaryAnn Molnar
Friendly staff . Great atmosphere. Dr. Mercer spent time answering all my questions and explaining everything to me. Definitely recommend to anyone
Response from owner
April 15, 2026
Jennie Brandt
I started going to this practice under Dr. Carle. He asked questions and was attentive. Since he sold the practice to Dr. Mercer, I feel it has become a churn and burn office. The ladies at the front desk are the absolute only reason I kept going back as long as I did. You go in and fill out a computer screen giving a basic description of your issues! Then go in and get an adjustment. When in the room with Dr. Mercer, he barely asks any questions to narrow down what is going on. I have fibromyalgia and my issues change almost daily, but I got the exact same adjustment every time I went in. To the point that I knew when to be in what position. I've been going to chiropractors for over 20yrs and grew up in the capital of chiropractics. The lack of interest in you actually feeling better is alarming. The front end cares more about you than the doctor! He also took all of the Bible decorating down and made it a boring generic office! It was nice going in and seeing the animals and different rooms with god's different creations!
Response from owner
April 7, 2026
Steve McGarry
I was very pleased with the attention to detail and the therapy plan specifically designed for my issues. I felt the whole process was individually designed towards me.
Response from owner
June 26, 2025
John Mott
Awesome is the best way to describe my visit the staff is very helpful and made me feel at home Thank You
Response from owner
March 6, 2026
Colton Lankow
I can’t say enough good things about Mercer Family Chiropractic. Ben is hands down the best chiropractor I’ve ever been to. He really takes the time to listen, explain what’s going on, and make sure you’re comfortable every step of the way. You can tell he genuinely cares about his patients and wants to help you feel your best. On top of that, his staff is absolutely amazing. Everyone is friendly, welcoming, and professional from the moment you walk in. They make scheduling easy and the whole experience smooth and stress-free. If you’re looking for a chiropractor who knows what he’s doing and a team that treats you like family, Mercer Family Chiropractic is the place to go. Highly recommend!
Response from owner
March 6, 2026
Robert Gow
Vicki and staff are very friendly and helpful. They run on time and are very accommodating. Dr. Mercer is friendly, helpful and caring.
Response from owner
August 5, 2025
Shirley Carico
Everyone was so, kind, friendly, patient, answered ALL my questions. In all my 82 years, this is the BEST medical office I’ve ever been in.
Response from owner
March 6, 2026
jennie malatlian
Always,very happy and satisfied with Dr.Mercer and his wonderful nurses .
Response from owner
April 17, 2025
Suzanne Mercer
The staff is always patient and helpful. Dr. Mercer has always been caring and gentle when doing adjustments. I never feel he's in a hurry to get to the next patient.
Response from owner
October 2, 2025
Jeff Lyons
They are all pleasant and professional and have helped improve my sciatica issues significantly. Highly recommend.
Response from owner
January 29, 2026
Christine Miller
Dr. Mercer fixes me.
Response from owner
January 29, 2026
Kandis Kingery
Very pleasant experience. They help me every time
Response from owner
October 14, 2025
simon mavrak
Caring and professional. I would highly recommend this practice.
Response from owner
January 14, 2026
Viktor Vinnitskiy
My wife Elena Nikolaeva attended this chiropractic office about 10 years and we could tell big thanks to the doctors and their staff for the great services they provide to the patients. We highly recommend the Mersser family chiropractic clinic to all patients who suffer from back pain. Don’t be afraid to see the chiropractic. Benjamin has a professional experience and knowledge about human body. End he helps heal even the little kids.
Response from owner
January 14, 2026
FLMMMEGA
I was really nervous but the office was pleasant and the Chiropractor put me at ease.
Response from owner
January 9, 2026
Jonas Svantesson
Very friendly and welcoming. Professional treatment with great result.
Response from owner
March 30, 2025
Isidoro Rocchio
Professional, Courteous, Great 👍
Response from owner
August 8, 2025
bobbi taylor
Wish I would've found this office a long time ago! Everyone in there is so caring and they understood the complexity of my son's health issues and made him feel super comfortable. What a plus that they're a Christian office. Walking in and hearing uplifting music and the prayer box!! I know God directly put us in office!!! Thank you for the kind of office you have!!!
Response from owner
November 11, 2025
Savannah King
Great visit, I was honestly a little nervous about going to a chiropractor especially for prenatal care but felt at ease once I was there. Dr. mercer was very helpful, knowledgeable, and informative. I felt very comfortable receiving care there , already have my next appointment scheduled! Side note: I Also enjoyed the environment very much , being faith based, and both the receptionist are very welcoming, sweet ladies!
Response from owner
November 6, 2025
Angela G
Dr. Mercer is phenomenal. He is attentive to the individual needs of his patients. Will continue to go as needed
Response from owner
May 16, 2025
Tracey Chavez
I came to Mercer Family Chiropractic a month ago with issues in my neck and foot... From the beginning, Dr. Mercer's staff has taken care of my every need! Everyone is professional, friendly, and well educated on equipment and procedures! Dr. Benjamin Mercer has built an A+ Chiropractic business. Professional with great integrity! He has and is getting me back on my feet! I trust his judgment and plan of procedures to keep me moving! THANK YOU
Response from owner
October 2, 2025
Ernest Ovitz
I have used Carle Chiropractic Clinic for years, and I am very happy that Dr. Mercer continues Dr. Carle's high standard of care.
Response from owner
April 24, 2025
Captain Doug Ricciardi
My first massage and chiropractic session ever, it went well, friendly and knowledgeable staff. Dr.Mercer was great, informative and kind
Response from owner
September 16, 2025
Alex Karpovage
Ben is amazing and their office is a great environment to be in. I felt heard and my chiropractic care has been amazing!
Response from owner
September 16, 2025
Judy Polega-Sump
Great service.
Response from owner
September 11, 2025
Samantha Woollen
I had an amazing experience for my first Chiropractor in Florida here. He really listened to me and I walked out feeling so much relief. Thank you guys. The staff is so polite and professional. Very calm place.
Response from owner
September 5, 2025
Amanda Fitch
It’s always a pleasure going to Mercer Chiropractic. Vicky and Brenda are the best. Super understanding and always willing to work with my hectic schedule. And Dr. Mercer is thorough from the moment you get established with him to the regular routine appointments. I’ve felt an incredible relief in my back pain for the first time in years. Highly recommend anyone to go here!!
Response from owner
August 8, 2025
Peggy Jenny
Absolutely love Dr Mercer and staff ! Very high quality care . We are soo thankful to have Dr Mercer and his Team caring for us . To anyone needing top notch chiropractic care we would highly recommend!!
Response from owner
April 15, 2025
John
So far so good...!!
Response from owner
June 26, 2025
Lauren Price
Mercer Family Chiropractor is definitely one of a kind. Just from the first phone call to make an appointment they were so kind and got me in right away due to the pain I was in and was so thankful! They truly care about their patients. The staff is professional, extremely kind and welcoming, and truly cares about their patients. Dr. Mercer is caring, friendly and takes the time to understand his patients needs and get a clear history of what’s going on to come up a plan to help you feeling better! Highly recommend!
Response from owner
June 26, 2025
Melissa St. Louis
This morning, I woke up with pain in my right shoulder . I’ve always known I needed to see a chiropractor, but like always, I put it off—until the pain hit. After seeing my brother post about this office on Instagram, I reached out around 9 a.m. the next morning. Vicki was so kind and respectful—she could hear me struggling with my little ones and still handled everything with patience and care. She quickly booked my appointment for 11:45 a.m. and even verified my insurance before I arrived. The office is very clean, and the prayer box was such a touching detail. They’re not just focused on getting you out of pain—they’re also willing to pray for you, and that speaks volumes. Brenda guided me through the paperwork, gave me a tour of the office, and was incredibly helpful the entire time. Dr. Mercer was professional, kind, and very knowledgeable. I truly appreciated how he took the time to explain everything to me in detail. I’m already looking forward to my next appointment. If you’re wondering whether you should come to this office—do it. You won’t regret it.
Response from owner
June 17, 2025
Thomas Trzeciak
i can say nothing but wonderful things about Mercer Family Chiropractor! From the moment you walk in, you feel like family. All the staff are friendly, professional, and genuinely committed to your well-being. Dr. Mercer listens to you, takes the time to explain, and adapts care specifically to meet your personal needs. Over the last two years, I’ve seen a major improvement in my posture, flexibility, and overall pain levels since starting treatment here. The office is clean, welcoming, and runs efficiently—appointments are always on time. Whether you’re dealing with chronic pain, recovering from an injury, or just trying to maintain a healthy spine, this is the place to go. Highly recommend! Tom Trzeciak
Response from owner
June 13, 2025
jenny polk
I Havent been to a chiropractor for many years...I found Mercer because I was looking for someone who accepted Medicaid....I was so happy with the first experience...a wonderful christian caring environment...the staff did everything they could to work on a few challenges with my insurance and then I was finally seen by the doctor...I had a consultation..an xray ...some other treatment and then an adjustment....this was a wonderful and effective first visit..already the pain in my hip is 50% less than when I went...I am looking forward to continuing with a treatment plan and cant express enough how excellent..professional and faith filled this practice is....
Response from owner
June 3, 2025
Casey Lantz
I love everything about this office. Very friendly faces and Dr.Mercer gives great adjustments. If you are looking for a new chiropractor I’d definitely check them out.
Response from owner
May 23, 2025
Andrea Ewing
Great staff and Dr. Mercer is very kind and patient. Always listens and takes time to explain everything. Glad to have been referred to Mercer Family Chiropractic.
Response from owner
May 16, 2025
Kimyen Bui
Excellent experience with Dr. Mercer. The entire team is very nice, friendly and professional. I highly recommend Dr. Merce and definitely will be back. Thanks
Response from owner
May 16, 2025
colton L
5 Stars I’ve had an amazing experience with Mercer Family Chiropractic! From the moment I walked in, the staff was warm, welcoming, and incredibly knowledgeable. Dr. Mercer takes the time to listen, explain everything clearly, and tailor treatments to your specific needs. I’ve noticed a huge improvement in my posture, pain levels, and overall wellness. The office is clean, organized, and has a great atmosphere. Highly recommend to anyone looking for quality chiropractic care and a team that truly cares about your health!
Response from owner
April 21, 2025
oily living
This office is amazing. The staff are friendly and treat you like family. I would definitely recommend them!!
Response from owner
April 15, 2025
Leonard Mercer
Professional, friendly, excellent results, great experience. Dr. Mercer is a third generation clinical practitioner and demonstrates the skills necessary for successful outcomes.
Response from owner
April 15, 2025
zenman1136
This was a first visit with for me. I was very impressed with the physical setting and the staff. They were professional and friendly. I was introduced to Dr Ben Mercer( a very pleasant guy with great knowledge of his field) , We reviewed my complaints and he determine a course of treatment. The staff then gave both a nerve and muscle stimulation and I felt great after my treatment . I highly recommend this doctor and his staff to those seeking relief from their aches and pains.
Response from owner
April 3, 2025
Judy Brady
Dr Mercer has been a great help in my back and arthritis issues. Highly recommend him.
Response from owner
April 15, 2025
Jared Kelderman
Mercer Chiropractic is top-notch! The entire team is professional, welcoming, and truly cares about their patients. From the moment I walked in, I felt comfortable and well taken care of. the adjustments I’ve gotten have made a huge difference in how I feel. Scheduling is easy, the office is clean, and the staff is always friendly. If you’re looking for a chiropractor who knows what they’re doing and genuinely wants to help, this is the place to go. Highly recommend! And they give massages!
Response from owner
April 2, 2025
Vicky Nichols
I have been going to Mercer Family Chiropractic since Dr. Carl was the main man. Both doctors and staff have always been helpful, friendly and attentive. Love them!
Response from owner
April 2, 2025
brian U
I love going here for several reasons. Everyone is extremely friendly and welcoming, and that means a lot to me. The care provided is wonderful. Every adjustment begins first with e-stim to my lower back and hip. I love receiving this and find it to be very relaxing. I think Dr. Mercer does a terrific job giving adjustments. I have seen significant results to my lumbar and sacral regions just after a few treatments. I seem to always feel uplifted and more energized after each treatment there.
Response from owner
March 30, 2025
Sharon Hobin
I have experienced kindness and understanding along with professionalism when it comes to my chiropractic care. Thank you!!!!!!!
Response from owner
April 22, 2025
Tyler Ansbro
Couldn’t recommend Mercer Family Chiropractic more. Have had nothing but great experiences there
Response from owner
March 26, 2025
Anna McCarthy Easterling
Excellent experience with Dr Mercer! Very professional & knowledgeable- will definitely be back
Response from owner
March 21, 2025
Jennifer Aprile
I love the environment and always leave feeling amazing!!
Response from owner
April 14, 2025
Anastasiia Tsyganok
Staff is amazing! Everybody is friendly and helpful. Definitely recommend🙂
Response from owner
April 14, 2025
Adrianna Stemen
Love the office and staff! I’m extremely thankful that I could go to them while pregnant. They take great care of all their patients and are super personable.
Response from owner
December 12, 2024
Dyche Martin
Best Chiropractor in town by far
Response from owner
June 14, 2024
Sarah Fitzgibbons
My experience with this clinic is great. Both Dr. Carle and Dr. Mercer are knowledgeable, talented doctors. They are caring and are careful to explain your conditions and what treatments are appropriate. Dr. Mercer recently joined the clinic and I am impressed with him as well. I have been a chiropractic patient for over 30 years and have a great deal of experience in working with other doctors. They are excellent doctors and I recommend them strongly.
Julie Schiefer
I'm a snowbird in Sarasota during the winter. Dr. Carle and Dr. Mercer have both taken good care of me whenever I have an issue.
Mitchell W. Monday, DC
What a wonderful team and docs that truly care about your lifetime health, wellness, & community! Patient centered, result drive care.
KC Hill
Dr Charles s terrific! I highly recommend him!!
Adrienne Marie
I called about 12+ different offices to see one accepted my insurance. Finally, I came across Carle Chiropractic and thank HEAVENS they take it ! The availability for new patients was amazing. They could’ve gotten Me in that day, but I couldn’t. I went to my first appointment, and I could tell just by sitting in the waiting room that I was in the right place. The women at the front desk are super sweet, and easy to talk to. I knew I was in the right place by watching how they treat their other patients. The patients come in like they’re at home and laugh, and joke with the staff. They showed Me an introductory video about Dr. Ken Carle, and once it was finished my initial sit down with Doc started. He was very kind, educated, and easy to talk to, and You can tell he cares about His clients. The visit was about an hour long, and Dr. Carle adjusted my back and neck, and informed Me of the results of my Xrays. I can’t wait to get my body fixed ! I highly recommend this office, and I’ve only had ONE appointment. That should say something.
jessykah 561
I had a great experience and left Carle Chiropractor feeling better. I would recommend
Dean Olinger
Best chiropractor in town!
Jonathan “Jon Constanzer” Constanzer
Have been treated by Dr Carle for many years as need. After every treatment I have relief from my neck and back pain. highly recommend
Bella Belmonte (Bella)
They. Are. The. Doctor's to help fixes your body. Go. Good doctor's
Response from owner
September 5, 2019
Crystal C.
I came to Dr. Carle with excruciating pain in my shoulder blade with numbness going all the way down into my fingers. I followed his treatment plan faithfully and I was completely healed. I also continued chiropractic treatment through my pregnancy, and my delivery was less painful and so much easier than my previous two deliveries of which I did not have chiropractic treatment. Not only was my treatment excellent, but Dr. Carle and his staff are so kind. I always leave the office feeling well cared for.
Response from owner
September 5, 2019
Andrew Carpenter
Always a super friendly staff that is ready to answer any question and help in any way they can DR. Carle just want to see all his patients get better.
Response from owner
September 5, 2019
Troy Williams
Pain relief friendly service
Response from owner
September 5, 2019
Nancy Moody
Dr. Carle and his staff are truly the best of Chiropractic Care in Sarasota. From the moment you come into their office, you know they will address all of your healthcare needs and take the time to answer all your questions. His office staff are so pleasant and make you glad you came in. I always leave with a straighter spine(thanks to Dr. Carle) and a smile on my face.
Brenda Pastorick
About a year ago in the state of frustration, experiencing great pain in my back and complete numbness of the ring and pinkie finger of my left hand, I decided to make an appointment with Dr. Kenneth Carle, as he had been recommended by several family members and friends. It was on a Tuesday and Carle Chiropractic Clinic does not schedule patients on this day of the week. However, being the compassionate and caring office they are, exception was made and Dr. Carle saw me immediately. The office staff made me feel like I was their most important focus each and every time I had a scheduled office visit this past year and I actually looked forward to each appointment. Dr. Carle's counsel and adjustments have resulted in complete relief from my back pain and feeling is completely restored in the last two fingers of my left hand. This entire experience has made a believer out of one who previously did not believe that a chiropractor was even a consideration for any ailment of the human body. The Christian atmosphere of the office decor is soothing in itself, but the Christian love displayed by the office staff and Dr. Carle made me feel at home - safe and secure - knowing my heavenly Father had provided a place of comfort from my pain.
Vicki Gay
Carle Chiropractic is one of those rare finds. A place where you know that you are cared for not only because it is their job, but because they really desire to see you free from any pain or distress, spiritually as well as physically. From colicky babies, kids who play sports, and adults with various back, head and nerve issues, there is help for the entire family. I am new to chiropractic care and didn't know that you could be adjusted for migraines. I had already taken out the advil but was able to put it back in my pill bottle because I didn't need it anymore after I was adjusted. Who knew?! Thanks, Dr Carle
C. Gail Joslyn
2014 Winter in Sarasota was wonderful .....due to the fact that "I felt Great, Thanks to Dr. Carle. I know God guides him in his care of all his patients. "Thank You Dr. Carle........I miss my Office visits with You. Hope to return to your care when I arrive in Oct of 2014 till April 2015. Take care and say Hello to all your great Staff." Love, Catherine "Gail" Joslyn
Crystal Crilley
I feel in my experience that Carle Chiropractic Clinic Is the best place I've ever been to. You are always greeted by his welcoming friendly staff and just the Christian atmosphere is very nice also. Dr Carle is so caring and concerned about all his patients, He will do whatever it takes to get you back to the best health you can possibly be in.
Peter Rice Gmail
We have been treated by Dr. Carle since 1999, have been very pleased with his treatment and very pleased with the benefits to our health that have come from his treatment. Peter & Frances Rice